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Privacy Policy

Last updated: December 2024

At Hillgrove Secondary School, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out application forms
  • Contact us via email or phone
  • Subscribe to our newsletter
  • Participate in school events or activities

This information may include names, addresses, email addresses, phone numbers, student information, and academic records.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing actions, including:

  • IP address and browser type
  • Operating system and device information
  • Pages visited and time spent on pages
  • Referring website information

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Our website uses the following types of cookies:

You can manage your cookie preferences at any time by clicking the cookie settings button in the bottom right corner of any page.

How We Use Your Information

We use the information we collect for various purposes, including:

  • Processing school applications and admissions
  • Communicating with students, parents, and guardians
  • Providing educational services and support
  • Sending newsletters and important updates
  • Improving our website and services
  • Complying with legal obligations
  • Protecting the safety and security of our school community

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

  • To comply with legal obligations or court orders
  • To protect our rights, property, or safety, or that of others
  • To trusted service providers who assist us in operating our website and conducting our business
  • To educational authorities as required by law

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Right to Access: Request copies of your personal information
  • Right to Rectification: Request correction of inaccurate information
  • Right to Erasure: Request deletion of your personal information
  • Right to Restrict Processing: Request restriction of processing your information
  • Right to Data Portability: Request transfer of your information to another organization
  • Right to Object: Object to processing of your personal information

To exercise any of these rights, please contact us using the information provided below.

Children's Privacy

Our website and services are intended for use by students, parents, and educational professionals. We do not knowingly collect personal information from children under 13 without parental consent. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Hillgrove Secondary School

77 Hillgrove Drive, Durban, 4037

+27 31 819 4400

admin@hillgrovesecondary.co.za